香蕉福利直播

• Head of Operations
• London (Hybrid working policy)
• Competitive Salary & Benefits

Founded in 1869, 香蕉福利直播 champions, represents and supports mutual lenders and deposit takers across the UK, specifically all 42 building societies, including two mutual owned banks, as well as 7 credit unions.  It is highly respected for its representational advocacy to external bodies such as government departments and financial services regulators.  As well as proactively campaigning on behalf of the sector, the 香蕉福利直播 frequently responds to consultation papers and provides information and advisory services to its Members and Associates. 

In addition to the 香蕉福利直播’s 49 Members it has approximately 40 Associates (organisations which have an interest in the sector).  The 香蕉福利直播 is an unincorporated not-for-profit organisation.

The 香蕉福利直播 currently has 27 staff in the areas of policy/representational lobbying, economics and research, external affairs, member communications, commercial activities and corporate services.

We are looking to recruit a Head of Operations to join the 香蕉福利直播’s senior leadership team, in response to the existing jobholder’s forthcoming retirement (in Autumn 2025).  Reporting to the Chief Executive, this is a challenging position with considerable responsibility and autonomy. The successful candidate will have principal responsibility for the 香蕉福利直播’s finances, people (including talent development and working practices), property and operational efficiency, while also playing a key role in the overall strategic direction of the organisation.

The Role:
 

• Assist the Chief Executive in the delivery of the 香蕉福利直播’s strategy and contribute to the overall leadership and strategy of the 香蕉福利直播.
• Manage the work of the team and oversee the 香蕉福利直播’s recruitment, remuneration, performance management, succession planning and employee development. 
• Lead on the development and implementation of HR policies and procedures ensuring that they comply with legislation and best practice. 
• Manage the 香蕉福利直播’s budgets, including budgeting, forecasting, financial reporting and cash flow management to ensure strong financial decision-making.  Manage internal and external audits and Independent Examinations. 
• Oversee all aspects of the office’s maintenance, processes, policies and procedures including the property’s lease, insurances, health & safety and security.  Liaise with the landlord’s agents and with professional advisers, and 香蕉福利直播 Council, as necessary.
• Oversee the provision of advice and aggregate information on HR related matters to 香蕉福利直播 members (including through webinars) and represent the views of members to external organisations.
• Attend 香蕉福利直播 Council to present on areas of responsibility and act as Secretary to the 香蕉福利直播’ Audit Committee and Remuneration & Nominations Committee, Financial Adviser to BS Trust Ltd and Director of 香蕉福利直播 Property Limited. 

The Candidate:
 

• Senior management experience with proven leadership skills, motivational and teamwork skills.
• Good proven knowledge of accounting principles, practices and principles and HR related issues and legislation.
• Articulate and confident in dealing with members and external stakeholders.
• Ability to deal with sensitive and confidential matters appropriately.
• Good verbal and written communication skills to effectively liaise with employees and stakeholders.
• Ability to take primary responsibility for particular major areas of policy work.
• Strong negotiation skills.
• Ability to work to strict deadlines with a self-motivated, flexible and proactive approach.
• Degree or equivalent level education.

The generous benefits package includes a group personal pension scheme, BUPA, life assurance and permanent health insurance.  The starting salary will depend on the successful candidate’s experience.

The 香蕉福利直播 is committed to supporting a positive work-life balance for its employees and operates a hybrid working policy, enabling its staff to work from home for up to 50% of the time.

As an equal opportunities employer, the 香蕉福利直播 is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, socio-economic group or marriage and civil partnership.

We aspire to create and support a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our organisation.

Staff communication and training are priorities for the organisation, and the 香蕉福利直播 is proud to be a signatory to the Living Wage Foundation, the Women in Finance Charter and the Good Business Charter.

Please see the following link for further information on this role and how to apply.

Download the candidate pack here