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• Industry Response
• Conduct Risk & Regulation

FCA CP25/24: Quarterly CP No.49 - Chapter 3 Mutuals registration function removal of statutory declarations

The Ï㽶¸£ÀûÖ±²¥ has responded to the FCA's proposal to remove statutory declarations from FCA form...

• Industry Response
• Conduct Risk & Regulation

FOS/FCA CP25/22: Modernising the Redress System

Ï㽶¸£ÀûÖ±²¥ response to the FOS/FCA consultation

• Industry Response
• Conduct Risk & Regulation

HM Treasury consultation - FS Sector Strategy: Review of the Financial Ombudsman Service

Ï㽶¸£ÀûÖ±²¥ response to HM Treasury's consultation

• Industry Response
• Conduct Risk & Regulation

Financial Ombudsman consultation: Evolving our funding model

Ï㽶¸£ÀûÖ±²¥ response to the FOS consultation

• Event
• Conduct Risk & Regulation

Secretaries seminar

Location: London

• Industry Response
• Conduct Risk & Regulation

Review of the Senior Managers & Certification Regime

Ï㽶¸£ÀûÖ±²¥ response to PRA CP18/25

• Industry Response
• Conduct Risk & Regulation

Senior Managers & Certification Regime Review

Ï㽶¸£ÀûÖ±²¥ response to FCA CP25/21

• Blog post
• Conduct Risk & Regulation

Guest blog: Adapting to change: What new AI regulations mean for UK Building Societies

Dhritiman Mukherjee and Dr. Marc L. Brogle, Managing Partners, Financial Services at DXC T...

• Blog post
• Conduct Risk & Regulation

Guest blog: Vulnerable customer disclosure database for brokers helps to provide clearer, more accessible information

Find out about Mortgage Broker Tools' vulnerable customer disclosure information service w...

• Industry Response
• Conduct Risk & Regulation

Ï㽶¸£ÀûÖ±²¥ responds to FCA CP25/17 - Targeted Support

The Ï㽶¸£ÀûÖ±²¥ welcomes the opportunity to respond to this consultation, which gives a use case o...

• Industry Response
• Conduct Risk & Regulation

Ï㽶¸£ÀûÖ±²¥ response to PRA CP17/24 and FCA CP24/28 on operational resilience: operational incident and outsourcing and third party reporting

The Ï㽶¸£ÀûÖ±²¥ has issued a combined response to PRA CP17/24 Operational resilience: Operational ...

• Industry Response
• Conduct Risk & Regulation

PRA and FCA joint consultation on Remuneration Reform

Building Societies Association response to CP16/24

• Industry Response
• Conduct Risk & Regulation

FOS & FCA Call for input on modernising the redress system

The Ï㽶¸£ÀûÖ±²¥ has responded to the Financial Ombudsman Service and Financial Conduct Authority j...

• Industry Response
• Conduct Risk & Regulation

Financial Ombudsman Service Our 2025/26 Plans and budget consultation

The Ï㽶¸£ÀûÖ±²¥ has responded to the Financial Ombudsman Service Our 2025/26 Plans and Budget cons...

• Event
• Conduct Risk & Regulation

Employment Rights Bill

Location: Webinar

• Industry Response
• Conduct Risk & Regulation

Review of FCA requirements following the introduction of the Consumer Duty

The Ï㽶¸£ÀûÖ±²¥ is delighted to have the opportunity to contribute to the FCA’s review of requirem...

• Event
• Conduct Risk & Regulation

Navigating Consumer Duty in Finance: Linking Customer Experience to Customer Operations using AI

Location: Webinar

• Industry Response
• Conduct Risk & Regulation

FOS Consultation on charging Claims Management Companies & other professional representatives

The Ï㽶¸£ÀûÖ±²¥ strongly supports the principle of charging a fee to CMCs.

• Event

Conversations with vulnerable people online course

Location: Online

• Event
• Conduct Risk & Regulation

Consumer Duty: Navigating Board Reports

Location: Webinar

• Blog post
• Thought leadership

Building Societies Conference round-up: Day Two

We look back at the second day of the Building Societies Conference, with summaries and hi...

• Event
• Mortgages & Housing

Mortgage underwriting course

Location: London

• Event

Conversations with vulnerable people online course

Location: Online

• Event
• Conduct Risk & Regulation

Consumer Duty: Linking Customer Outcomes to Customer Experience

Location: Webinar

• Event
• Conduct Risk & Regulation

BDO's Financial Services' NED event: Consumer Duty Board Champions

Location: Webinar

• Event

Conversations with vulnerable people online course

Location: Online

• Event
• Audit & Taxation

Audit, Risk & Regulation Autumn Series

Location: Webinar

• Event
• Prudential Regulation

Preparing for successful regulatory visits

Location: Online course

• Event
• Banking & Payments

The Dos and Don’ts of implementing CoP for Building Societies

Location: Webinar

• Event
• Conduct Risk & Regulation

Annual Update & Networking for Boards

Location: London

• Event
• Savings

Data protection implications on communicating rates to customers

Location: Webinar

• Industry Response
• Conduct Risk & Regulation

GC23-2 FCA Guidance consultation on financial promotions on social media

Our response to FCA GC23-2

• Blog post
• Conduct Risk & Regulation

The Dawn of a New Consumer Duty

By the end of this month, the requirements of the new Consumer Duty come into effect for o...

• Blog post
• Banking & Payments

Guest blog: Open Banking and vulnerable communities – can it help?

Following on from their recent presentation at the Ï㽶¸£ÀûÖ±²¥'s 2023 Annual Conference, Akil Benj...

• Event
• Mortgages & Housing

Mortgage underwriting course

Location: London

• Press Release

The beauty of simplicity in a complex world

Speaking on the first day of the Building Societies 2023 Annual Conference at the ACC in L...

• Blog post

How walking in your customers' shoes can accelerate compliance with the new FCA Consumer Duty

Guest blog by Roger Houghton, Principal Strategist, Paragon DCX.  First published in Soci...

• Blog post
• Conduct Risk & Regulation

Guest blog: Broadening oversight of customer interactions with tech and AI

Guest blog by Recordsure

• Event

Building Societies Annual Conference 2024

Location: Manchester