香蕉福利直播

  • calender-icon Event
  • Posted: 01 Apr 2025

From Friction to Flow: How Digitalisation Transforms CX & Compliance

29
Apr
2025

  • Calender-Icon Time: 10:00 - 11:00
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: LexisNexis Risk Solutions
  • Currency-Icon Free to attend

A free webinar hosted by

Financial Institutions are up against the ongoing challenges that onboarding and customer delivery can present, from fragmented workflows to clunky applications.


On the one hand customer expectations on seamless user experiences are higher than ever, regardless of whether they go direct or via brokers. Meanwhile, pressures to comply with increasing regulatory requirements (e.g. Consumer Duty, Economic Crime legislation) add further pressure to companies to prepare themselves accordingly. 

As the pressure of these factors increases, banks and building societies must adapt to thrive in this ever-evolving environment. 

How are leading firms adapting to solve these challenges through digitalisation? Join us as we shine a light on:

  • Onboarding - rethinking the customer experience with seamless compliance controls factored in.
  • Operations -  document collection and handling, collating information in a centralised location enabling single decisioning.
  • Orchestration - gaining a 360-degree view of customers to offer tailored journeys and give fraud teams the platform they need to efficiently manage the necessary controls.
  • Agility - keeping pace with new regulatory requirements and growing customer expectations, with the ability to transform without taking on excessive IT transformation projects.

Speakers:
Moderator – Aaron Harvey, Commercial Director, LexisNexis® Risk Solutions
Rob Stronach, Co-Founder & Chief Client Officer, Mast
Katarina Pranji膰, Head of Regulation and Policy, Economic Crime, LexisNexis® Risk Solutions

The webinar will be hosted via BigMarket webinar platform.


provides customers with decision tools that combine public and industry-speci铿乧 content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational ef铿乧iency.

We use the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions help protect society by enabling organisations to manage risks like identity theft, fraud, money laundering and terrorism, and prevent 铿乶ancial crimes.

Our technology unites physical identity attributes, including name, address and date of birth, with behavioural biometrics and a powerful contributory database of digital identity intelligence, electronic devices and associated digital personas. Combined, these tools enable organisations to make more reliable and accurate fraud and risk decisions.

Event Summary

  • Tuesday, 29 April 2025
  • 10:00 - 11:00
  • Free to attend

You may also be interested in...

香蕉福利直播 Card
  • 香蕉福利直播.IndustryResponse Industry Response
  • Prudential Regulation

香蕉福利直播 responds to CP10/25

The 香蕉福利直播 responds to the PRA's consultation CP10/25 on managing climate-related risks

香蕉福利直播 Card
  • 香蕉福利直播.Event Event
  • Prudential Regulation

Risk appetite training for credit unions

With increasing regulatory focus on the safety and soundness of Credit Unions, it is crucial that you understand the regulator’s risk appetite expecta...

香蕉福利直播 Card
  • 香蕉福利直播.Event Event
  • Prudential Regulation

An introduction to treasury management

Due to popular demand, we now offer three tiers of treasury management training for 香蕉福利直播 Members, Associates and Non-members. The courses will be repea...

香蕉福利直播 Card
  • 香蕉福利直播.Event Event
  • Mortgages & Housing

Annual meet-up for mortgage professionals

The 2025 Annual Mortgage Meet-up will be taking place in London on Thursday 25th September. Exploring some of the biggest issues shaping the futu...

香蕉福利直播 Card
  • 香蕉福利直播.PressRelease Press Release
  • Savings

Cash ISA Transfer Performance H1 2025

Collectively, the industry can report that 89 per cent of cash ISA transfers were completed within this timeframe between 1 January 2025 and 30 June 2025.

香蕉福利直播 Card
  • 香蕉福利直播.PressRelease Press Release
  • Mortgages & Housing

Generation Stuck: Majority of 25-44 year old renters thought they would own a home by now

New 香蕉福利直播 research finds that a huge proportion of would-be first-time buyers have been unable to fulfil their dream of homeownership in the timeframe t...

香蕉福利直播 Card
  • 香蕉福利直播.Newsbite_1 Society Matters
  • Thought leadership

The future is mutual if we want it to be

Featuring many of the brilliant speakers from the Building Societies Conference, with plenty to inspire, challenge, and empower.